Privacy Policy

Who We Are

My Web Consultant is a web design and consulting business located in Jacksonville, Florida. Our website address is: https://mywebconsultant.com

Contact: Eric | (904) 800-9972 | [email protected]

What Information We Collect

Information You Give Us Directly:

When you contact us through our website form or by email/phone, we may collect:

• Your name
• Email address
• Phone number
• Business name and information
• Any other information you choose to provide in your message

Information Collected Automatically:

Like most websites, we collect some information automatically, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and timestamps
• Cookies: Small data files stored on your device to remember your preferences and improve your experience
• Analytics: We may use tools like Google Analytics to understand how visitors use our site (pages visited, time spent, navigation patterns)

How We Use Your Information

We use the information we collect to:

• Respond to Your Inquiries: When you contact us, we use your information to reply and discuss potential projects
• Provide Services: To deliver web design and consulting services you've requested
• Improve Our Website: Analytics help us understand what content is helpful and where we can improve
• Send Updates: With your permission, we may occasionally send helpful tips, blog updates, or service information (you can opt out anytime)
• Legal Compliance: To comply with laws, regulations, or legal processes

How We Protect Your Information

We take reasonable precautions to protect your personal information:

• We use secure HTTPS connections to encrypt data transmitted between your browser and our servers
• We limit access to personal information to only those who need it to provide services
• We don't store credit card information—all payment processing is handled by secure third-party processors
• We regularly review our security practices

However: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Who We Share Your Information With

We do NOT sell, rent, or trade your personal information. Period.

We may share your information only in these limited circumstances:

• Service Providers: Third-party tools we use to operate our business (like Google Forms for our contact form, email services, hosting providers). These providers are required to keep your information confidential.
• Legal Requirements: If required by law, subpoena, or legal process
• Business Transfer: In the unlikely event we sell or transfer our business, your information may be transferred to the new owner (you'd be notified)
• With Your Consent: We may share your information for other purposes with your explicit permission

Third-Party Services

Our website uses some third-party services that may collect information:

Google Forms:

Our contact form is powered by Google Forms. When you submit the form, your information is collected by Google and then sent to us. Google's privacy policy applies: Google Privacy Policy

Google Analytics (if applicable):

We may use Google Analytics to understand website traffic. This service uses cookies and collects data like pages visited and time spent on site. You can opt out using the Google Analytics Opt-out Browser Add-on.

Web Hosting:

Our website is hosted by a third-party provider who may collect server logs and technical data. This data is used for performance, security, and troubleshooting purposes.

Cookies

We use cookies to improve your experience. Cookies are small text files stored on your device. They help us:

• Remember your preferences
• Understand how you use our site
• Improve website performance

You can control cookies: Most browsers allow you to refuse cookies or delete existing ones. However, disabling cookies may affect website functionality.

Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your personal information (subject to legal requirements)
• Opt-Out: You can unsubscribe from marketing emails at any time
• Data Portability: You can request your data in a portable format

To exercise these rights, contact us at [email protected] or call (904) 800-9972.

How Long We Keep Your Information

We retain your personal information only as long as necessary:

• Contact Inquiries: We keep contact form submissions and emails for as long as needed to respond and maintain business records (typically 2-3 years)
• Client Information: If you become a client, we keep your information for the duration of our relationship and a reasonable time afterward for business and legal purposes
• Analytics Data: Aggregated, anonymized analytics data may be kept indefinitely

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we've inadvertently collected information from a child, please contact us immediately.

Do Not Track Signals

Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals because there is no industry standard for how to respond.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know whether we sell or share your personal information (we don't)
• Right to opt-out of the sale of personal information (not applicable—we don't sell data)
• Right to deletion of your personal information
• Right to non-discrimination for exercising your rights

International Users

Our website is operated from the United States. If you're accessing our site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our site, you consent to this transfer.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We'll post any changes on this page with an updated "Last Updated" date. For significant changes, we may provide additional notice (like an email if we have your contact information).

We encourage you to review this policy periodically.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: (904) 800-9972
• Business Name: My Web Consultant
• Location: Jacksonville, Florida